Welcome Policyholders —
We're Here to Help!

Learn how to activate your benefits, schedule appointments, and access care.

• Check your welcome email from the insurance carrier for your digital ID card and coverage details.

• Most plans include access to nationwide PPO networks — confirm your providers are in-network.

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​Preferred Laboratories:

1. Quest Diagnostics or

2.  LabCorp

• Policy Portal - access it here

• Find Your Provider (medical, dental, vision) by logging into your portal. Still having difficulty? Call us and we’ll help!

• Select in network providers for the best pricing.

• MD Live (where available)- 24/7 free doctor consultations and prescription service, over the phone or secured video call. Click here.

• MD Live 1-888-961-5181

• Customer Service 1-800-387-9027

• Upgrade Option 1-844-451-3427

• OptumRx prescription network

• GoodRx is a helpful tool for finding low cost prescriptions. You can find it here. 

• Talk to your pharmacy about ways to save.

• If you are prescribed a Specialty Drug please contact us so we can shop it for you.